Privacy Policy for Trina Donald Life Insurance Services
Effective Date: February 1, 2025
Trina Donald Life Insurance Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, as well as your rights regarding your data when you visit our website (https://thewealthbuildersuite.com/) and interact with our services, including messaging services compliant with A2P and TCR guidelines.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
● Personal Identification Information: Your name, email address, phone number, and other relevant contact details.
● Usage Data: Information about how you access and use our website, such as browser type, IP address, and time spent on the site.
● Messaging Data: Data generated through text messages, phone calls, and emails, including responses to any communications you receive from us.
2. How We Use Your Information
We use the information we collect to:
● Provide you with life insurance services.
● Respond to inquiries or requests you make through our website or messaging platforms.
● Improve our website and customer service.
● Communicate with you via email, text messages, or phone calls, as necessary for business purposes.
● Comply with legal and regulatory obligations.
● No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.
3. Opt-In, Opt-Out, and HELP Options
By interacting with our services, you agree to receive communications (such as emails, text messages, or phone calls) from us. You can opt in to receive marketing communications, transactional messages, or informational updates.
● Opt-In: When you provide your contact information and consent to receiving messages, you are opting in to receive communications from us, including marketing and service-related messages.
● Opt-Out: If you no longer wish to receive text messages or phone calls, you can reply STOP to any message, and we will immediately discontinue sending you further messages.
● HELP: For assistance, you can reply with HELP, and we will provide you with guidance on how to manage your preferences.
Your consent to receive communications is always voluntary, and you can revoke it at any time using the opt-out and HELP options mentioned above.
4. Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers to help us operate our website, conduct our business, and serve you. These third parties are obligated to protect your information and only use it for the purposes for which it was shared.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the right to:
● Access: Request a copy of the personal information we hold about you.
● Correction: Request the correction of any inaccurate or incomplete data.
● Deletion: Request the deletion of your personal data, subject to legal limitations.
● Withdraw Consent: Withdraw consent for us to contact you at any time, including withdrawing your consent to receive text messages.
To exercise your rights or if you have any concerns about the handling of your personal data, please contact us at [Insert Contact Information].
8. Cookies
Our website may use cookies to improve your user experience. You can adjust your browser settings to refuse cookies, but doing so may limit your ability to use certain features of our site.
9. Terms and Conditions
By opting into our text messaging services, you acknowledge and agree to the following terms:
● Message Frequency: You will receive messages about your bookings, service updates, and promotions (if opted in). Message frequency may vary depending on your engagement with our services.
● Message and Data Rates: You understand that message and data rates may apply from your mobile carrier depending on your mobile plan.
● Carrier Liability: We are not responsible for any message delivery failures or issues caused by your mobile carrier or service provider.
● Consent: By providing your phone number, you confirm that you are the owner or authorized user of the phone number provided and consent to receive SMS messages from us.
● Upon messaging opt-in, the end user agrees to receive messages regarding (you can have more than one depending on your submitted messaging use case. e.g., my inquiry/marketing messages/delivery notification, etc.). End users can opt out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
● Email: trina@twbsuite.com
● Phone: (513) 268-2939